About SadaPay

SadaPay is redefining financial services in Pakistan by offering a digital-first experience where managing money is simple, transparent, and hassle-free. With over three-quarters of the population still unbanked, we believe financial services need a radical transformation. At SadaPay, all you need is a CNIC, a phone number, and a smartphone to get started. We eliminate the frustrations of traditional banking with no hidden fees, free transfers, and an enjoyable payment experience. Coupled with friendly customer service and a vibrant debit card, we're making finance fun!

Why is this role important?

As a financial institution, we need to make sure our processes are safe and in line with all external and internal requirements at all times. AML Analysts will assist the AML team in assessing and minimizing risks. They’ll work closely with different departments to ensure SadaPay and its users are safe from Regulatory Penalties, Financial Crimes (including Money Laundering, Terrorist Financing and Fraud), Reputation Risks and Legal Risks.

As a Sadanaut You Will:
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●  Work on routine transaction monitoring, which includes:

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• Monitoring all alerts related to card transactions and IBFTs in accordance with prescribed procedures
• Identifying customer patterns and behaviors to counter fraud and financial crime
• Investigating alerts individually to determine “False Positives” or detect any suspicious activity that needs further investigation
• Providing analysis based on the customer’s profile, transaction patterns and previously monitored transactions of other users
• Escalating suspicious transactions in line with SOPs
• Periodically monitoring high, medium and low risk accounts
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●  Perform FTDH Case Handling, which includes:

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• Strong communication skills
• Filing disputes to banks regarding fraudulent transactions
• Investigating cases filed by other banks, and establishing the money trail of fraudulent funds
• Resolving said cases
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●  Cater to Ad hoc responsibilities such as:

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• Strong communication skills
• Reviewing CNIC expiries on a monthly basis to send users reminders through our CX channels
• Filing STRs
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What it takes to become a Sadanaut:
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• Strong communication skills
• Strong data analysis skills
• A good basic understanding of how banking /payment services work
• Ability to present meaningful explanations against observations
• Good grip on data analysis tools
• Good Understanding of working with G-Suite
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Perks of Being at SadaPay:
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• USD-Denominated Salary: At SadaPay, all salaries are pegged to USD to help protect team members from inflation. If the dollar depreciates against the PKR, you'll always receive a minimum payment equal to your PKR salary.
• Remote-First Work Culture: We’re a remote-first company, allowing our team to work from the office, from home, or anywhere they choose. Teams may coordinate internally to determine if occasional office presence is needed.
• Flexible Leave Policy: We offer a flexible leave policy to support a sustainable work-life balance. We trust our colleagues to manage their work and leave responsibly.
• Comprehensive Insurance Coverage: Every Sadanaut, regardless of grade, receives Life and Medical Insurance (covering both outpatient and inpatient care), including immediate family and parents.
• Provident Fund Contributions: Provident fund contributions are provided to all team members to support their financial growth.
• Technology and Resources: Each colleague receives a laptop and additional resources (relevant to their role) to ensure they can work efficiently and comfortably.

Equal Opportunity Provider:

At SadaPay, we are committed to fostering an inclusive environment where everyone feels welcome and valued. We strive to make every Sadanaut feel comfortable and respected in the workplace. Discrimination of any kind has no place here; instead, we promote a culture of respect and mutual support among colleagues. Our recruitment process is built on fairness and equality for all, irrespective of race, age, gender, color, religion, social status, disability, or ethnicity.

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